An extra for your order

Package Protection

Package Protection is available with another product in your order. It can’t be purchased on its own.

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At Porch Potty, we offer Package Protection for just $2–$5 at checkout. This protection ensures that if your order is lost, stolen, or damaged during shipping, you’re covered.
What’s Covered:

  • Lost Shipments: If your order is lost during delivery, we will help you get a replacement.

  • Stolen Packages: If your package is stolen after delivery, we’ll assist in resolving the issue.

  • Damaged Items: If your Porch Potty arrives damaged, we’ll either replace it or provide a refund.

How Package Protection Works:

  1. Add Package Protection: You can select the package protection option at checkout for just $2–$5.

  2. Contact Customer Support: If something goes wrong with your delivery, simply reach out to our customer support team.

  3. Resolution: We’ll assist you by either sending a replacement or processing a refund, depending on the situation.

Terms & Conditions:

  • Claims must be filed within 30 days of delivery by contacting customer support.

  • The package protection fee is non-refundable.