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Have a question about your Porch Potty, an order, or the right setup for your dog? Our customer care team is ready to help.
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Helpful resources, right when you need them.
Start with our most-requested support topics while our customer care team works on your message.
01
Training Support
Find guidance for introducing Porch Potty and building a familiar, consistent potty routine.
Get training help → 02Frequently Asked Questions
Get answers about models, grass options, cleaning, drainage, shipping, and everyday care.
Browse FAQs → 03How It Works
See how the grass surface, drainage system, rinsing routine, and training cues work together.
See how it works →Our other storefronts
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