← Setup
CORE setup & care

Let’s get set up.

Assemble your CORE, choose your drainage, then help your dog settle into a familiar routine.

01 / Assemble your CORE

Start with the video.

This 26-second video shows the assembly sequence. Follow along with your supplied instructions, pausing or replaying as needed.

02 / Choose your drainage

Choose your drainage setup.

Both options are included. Choose how you’ll manage liquid before the first use.

Have a suitable drainage area?

Use the high-flow drainage hose.

  • Plan where the liquid will drain before use.
  • Route the hose to suitable runoff or drainage.
  • Keep the drainage path clear.

No suitable drainage area?

Use the extra-large catch basin.

  • Collect liquid in the included basin.
  • Check regularly and empty before it fills.
  • Rinse the basin as part of your care routine.
03 / Start your routine

First visits. Everyday care.

A few simple habits help your dog get familiar and keep their potty space fresh.

Help your dog get familiar.

  1. Keep CORE in a consistent, easy-to-reach spot.
  2. Let your dog explore calmly, then return at familiar potty times.
  3. Reward successful visits right away.

Use your included H.A.B.I.T. Method guide for more support.

More training guidance →

Keep CORE fresh.

  • Remove solid waste promptly.
  • Rinse synthetic grass with a watering can or hose.
  • Empty and clean the catch basin if you use one.

Regular cleaning helps keep the grass fresh. Replacement needs vary with use and care.

More cleaning & care guidance →

We’re here to help.

Have a question about a part or assembly step? Contact us with your order details and a photo so we can help.

Contact customer care